Protecting your personal data is one of Bajiwin's most important responsibilities. On this page, find out in plain English — what data we hold, why we hold it, how we keep it safe, and what rights you have.
A quick overview of how every piece of your data is kept safe at Bajiwin.
Welcome to Bajiwin. This Privacy Policy explains how Bajiwin collects, uses, stores, and protects your personal information. By using the Bajiwin website or mobile app, you agree to the terms of this Privacy Policy.
Bajiwin believes privacy is a fundamental right. We collect only what is truly necessary — and even that is kept with the highest level of protection. This document has been written in plain language so you can understand it with ease.
This policy applies to the Bajiwin website, mobile app, and all associated services. It does not apply to any third-party websites or applications.
This Privacy Policy is fully aligned with the General Data Protection Regulation (GDPR) and relevant international data protection laws. Bajiwin's customer relations team is always on hand to assist with any questions.
Bajiwin only collects data that is strictly necessary to provide our services. Below is a full list of the information we collect.
| Data Type | Why It's Collected | Basis |
|---|---|---|
| IP Address | Security & Fraud Prevention | Legitimate Interest |
| Device Information | App Optimization | Contractual Requirement |
| Browser History | Experience Improvement | Consent |
| Gaming Activity | Responsible Gaming Monitoring | Legal Obligation |
| Transaction History | Financial Security & Audit | Legal Obligation |
Bajiwin never collects your bank PIN, card CVV, or password. If anyone asks for this information, please contact us immediately.
Bajiwin uses your data solely for specific and legitimate purposes. The reason for each use is clearly outlined below.
Bajiwin may send you promotional offers and updates about new games — but only with your consent. You can withdraw that consent at any time through your account settings.
Bajiwin never uses your data for any purpose that hasn't been disclosed to you. If the purpose ever changes, you will be notified in advance and fresh consent will be obtained.
Bajiwin never sells your data. However, in certain situations, limited information may be shared with third parties — strictly for the purpose of delivering our services.
| Who We Share With | What Data | Why |
|---|---|---|
| Payment Processors (bKash, Nagad) | Transaction Data | To Process Payments |
| Game Providers (Evolution, PG Soft) | Gamer ID Only | To run games |
| KYC Verification Provider | Identity Document | To verify age and identity |
| Law Enforcement Agencies | By court order | Legal Obligation |
| Security Auditor | Encrypted Logs | For Security Verification |
All third parties listed above operate under Bajiwin's strict Data Protection Agreement (DPA). They are not permitted to use or share your information without Bajiwin's explicit authorization.
Bajiwin never sells or rents your data to advertisers, data brokers, or marketing companies. This is strictly against our core principles.
Bajiwin follows the highest industry standards to protect your data. Multiple layers of security work together to keep your information safe.
In the event of a security breach, Bajiwin will notify all affected members by email or SMS within 72 hours and take immediate protective measures.
The Bajiwin website and app use cookies to enhance your experience and maintain security. Cookies are small files stored in your browser.
| Cookie Type | Purpose | Duration | Can it be disabled? |
|---|---|---|---|
| Essential Cookies | Login Sessions & Security | At Session End | No (Required for Service) |
| Functional Cookies | Language preferences, theme settings | 1 year | Yes |
| Analytics Cookies | Understanding Usage Patterns | 3 Months | Yes |
| Security Cookies | Fraud Detection | 7 days | No (Essential for Security) |
To change your cookie preferences, go to your browser settings or the app's privacy settings. Please note that disabling essential cookies may affect the proper functioning of Bajiwin.
Bajiwin retains your data only for as long as necessary. Any data that is no longer needed is automatically deleted.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligation |
| Transaction History | 7 Years | Financial Regulatory Law |
| KYC Documents | 5 years after account closure | Legal Obligation |
| Customer Support Records | 3 Years | Dispute Resolution |
| Marketing Information | Immediate deletion upon consent withdrawal | GDPR Standard |
| Log Files | 90 Days | Security Analysis |
You can request deletion of your data at any time. Any information beyond legal retention requirements will be permanently deleted within 30 days.
Bajiwin believes you should have full control over your own data. The rights listed below are yours and can be exercised at any time.
Email us at support@bajiwin.ws or reach out via support chat. We'll respond to your request within 30 days — usually much sooner.
Bajiwin's services are intended for individuals aged 18 and above only. We do not knowingly collect any personal information from minors.
If any minor's data is collected and brought to our attention, it will be deleted immediately. If you believe a minor is using Bajiwin, please notify us right away.
If a minor is identified during age verification, the account will be immediately suspended, any deposited funds will be returned through the appropriate legal process, and all associated data will be erased.
For any privacy-related questions, requests, or complaints, please contact our Data Protection Officer.
Once a complaint is submitted, Bajiwin will first attempt to resolve it internally. If you remain unsatisfied, you have the right to escalate the matter to an independent data protection authority.
You have complete control over your data at Bajiwin — these rights are always active.
See exactly how secure your data is at Bajiwin — by the numbers.
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